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No matter what you do, this flashlight won’t make a sound.
Check to make sure your volume is turned on, if the switch is off, switch it to the low or high volume setting.
If the flashlight fails to produce sound, the speaker may be disconnected. Use this guide to fix this.
If your flashlight is not making sound, you may need new batteries. Unscrew the battery cover and replace the two AAA batteries.
The light isn’t working.
If the light is not turning on, you may need new batteries. Unscrew the battery cover and replace the two AAA batteries.
If the light bulb fails to produce light, you may need to reconnect the bulb or replace it. Use this guide to do this.
The top won’t spin.
If the spinning mechanism is loose and won’t catch, the locking device may be broken. This guide explains how to disassemble and reassemble the outer spinning ring.
If the spinning ring on the flashlight refuses to move, the locking mechanism may be jammed or broken. Consult this guide to fix this.
The button’s mechanical components are broken.
If you press the button and nothing happens, you may need new batteries. Unscrew the battery cover and replace the two AAA batteries.
Replace the button using this guide.
See our replacement guides for the speaker and light bulb if this is the problem.
All previous solutions have been exhausted, what else is left?
When your flashlight is not working, the wires originating at the motherboard may be disconnected or cut. Use this guide to replace the motherboard.
In the event that the device is not working, either water or battery acids have started to corrode the metal components of the motherboard, and may need to be replaced. Use this guide to do this.
Due to jarring or stress from impacts, some components may become loose or fall off completely, and then must be replaced.