• The phone battery could be low - place phone handset on the charger to charge phone battery.Check battery connection via connection port - See Battery Replacement Guide.If problems persist, replace the battery pack - See Battery Replacement Guide.

  • Check the back speaker of the phone and its back speaker wire connections - See Back Speaker Replacement guide.If back speaker is dead - replace back speaker - See Back Speaker Replacement guide.

  • Check to ensure that the phone battery is charged by placing the handset on the phone dock.To clean the main keypad buttons if items cause them to stick or break - See Button Cleaning guide.For problems with the home button, clean or replace the home button - See Home Button Replacement guide.

  • Check to ensure that the battery is charged by placing the handset on the phone dock. If screen problems persist, replace the circuit board - See Circuit Board Replacement guide.

  • The volume setting of the phone could be set too low - turn up hearing volume setting on phone.If problems persist, replace the earpiece speaker - See Earpiece Replacement guide.

  • The phone could be set on mute - turn off mute button using keypad.Check wiring connections for microphone - See Circuit Board Replacement Replacement guide..If problems persist, replace the circuit board which has the microphone soldered on - See Circuit Board Replacement Replacement guide.

  • If problems continue, consider replacing circuit board - See Circuit Board Replacement guide.