Released February 2015.
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No matter what you do, the handset will not turn on.
Check to ensure that the phone battery is connected. If the battery is connected and your phone still will not turn on, leave the phone on its charger for 15-20 hours. If this does not resolve the issue, you will need to replace the battery.
If the battery has been replaced, it is possible that the AC power cord needs to be replaced.
If the keypad turns on but the screen does not, you probably have a damaged or disconnected screen. Calls can still be made, but the old screen should be replaced or reconnected.
When you receive calls, the handset does not ring.
Make sure the the ringer is turned on in the phone’s menu.
No matter what you try, you cannot make a call.
Ensure that the telephone cord is plugged into the jack in the base.
If the base is not plugged in, plug it in. If the base is plugged in, unplug the base, wait a few minutes and plug it back in.
During a call, you hear a beeping noise.
Check the handset for the low battery alert. If the battery is low, finish your call and return the handset to the charging base as soon as possible.
During a call, you hear static noise.
Remain closer to the base during your calls.
Move the base and handset away from any interference devices (i.e. televisions, microwave ovens, baby monitors, WiFi equipment, etc.).
If you use a telecoil hearing aid, enable the t-coil setting on the phone.
When the phone rings, it does not display caller ID information on the screen.
Allow the phone to ring 2 times before answering.
Make sure that your caller ID service is active.
The answering system does not pick up the phone.
Make sure the answering system is turned on.
Make sure that the base of the answering system is plugged in.
