Laptop manufactured by Toshiba. 15.6 inch LED-backlit TFT HD widescreen display. 6GB RAM and 500GB hard drive.

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You have trouble using the laptop because the battery won’t hold it’s charge.

If the battery has trouble keeping it’s charge or won’t charge at all, it could be the ACPI compliant control method battery. This manages the batteries power and may need a reset. Follow this guide to fix this problem. https://support.toshiba.com/support/view

If the laptop won’t work because the battery won’t hold it’s charge, the battery should be replaced. Turn off your laptop and disconnect the AC adapter. Turn the laptop over and slide the two latches over that are holding the battery. Slide the battery out of the slot. Take the new battery and slide it into position, you should be able to hear a click to know that it’s secure.

Frequent crashes especially booting up, or when transferring files.

Some very common signs of a failing hard drive is situations that involve missing files or personal documents, pictures, videos, and games without notice. If this occurs please replace your hard drive by following this guide.

When launching your computer, it may display error messages at startup. The messages will come from the system bios and some examples are “Invalid system disk”, “Hard disk error” , “Boot failure”. This is another warning that your hard drive is failing. If so please follow this guide to replace your hard drive.

Optical disk drive can’t open or is unresponsive after inputting disks,

If your computer isn’t reading the disk, one of the possibilities is your driver was installed wrong, or not installed at all. In order to uninstall and reinstall it please execute the following steps:

  1. Press the windows key + R to open the run dialog box

  2. Type “devmgmt.msc” and press enter

  3. In device manager, expand the “DVD/CD-ROM” drives

  4. Right click the CD and DVD devices and select uninstall

  5. Restart your computer and your drivers should automatically reinstall

If your disk drive won’t close all the way that indicates there is either debris in the way, or the disk alignment is bent. If this is the case you will need to replace your optical disk drive. Please follow this step-by-step guide on how to replace your disk drive.

You have trouble typing and/or using shortcuts on the keyboard

If keys on the keyboard don’t register when pressed, loose debris may have fallen underneath the key. Turn off laptop and unplug all cables and connections. Leave the laptop open and turn it upside down. Gently shake the laptop to loosen any debris that may have been stuck under the keys. Test the laptop after this is done and see of the keys work correctly.

If the keys don’t register, multiple characters appear, or shortcuts don’t work correctly, the keyboard may have to be replaced. Here’s a guide that can show you how to replace the keyboard to get the laptop working efficiently again. https://www.laptopkeyboard.com/installat

Some pixels are appear as different colors or are completely black on your screen.

First, identify dead or stuck pixels by viewing your monitor in different color palettes. The stuck pixels will appear green, red, or blue. Stuck pixels are very common and can be resolved quickly. The first fixing method would be to use a flashing tool to flash the pixel with multiple colors. Second method, try to rub in circular motion around the stuck pixel with a damp cloth. The final method if all else fails, use two commonly used programs, UDPixel (Windows) or LCD (online). These programs will mostly likely fix the stuck pixels.

To fix dead pixels, massaging the monitor around the dead pixels won’t work. A beaming tool being flashed at the dead pixels may have some effect on it. However, the best method to use would be to use tech programs such as UDPixel for Windows or LCD which can be found online. However, if none of these methods work, the monitor will have to be replace.