• Try installing more RAM by following the RAM replacement guide.

  • consider upgrading your hard drive to a larger capacity.

  • consider deleting any unused programs to free up disk space.

  • NOTE:BACK UP ANY FILES BEFORE MAKING HARD-DRIVE CHANGES.

  • Consider buying a new battery and replacing it using the battery replacement guide.

  • Most AC adapters have a light that turns on to ensure proper functionality. If no light is on, consider purchasing a new laptop charger.

  • Make sure it is the correct disc. DVD will not work in a CD drive and DVD will not work in a CD drive.

  • Your CD or DVD is scratched, if it is dirty enough, guaranteed, it is unable to be read by the CD/DVD drive. consider replacing the disk.

  • If your laptop will not read CDs or DVDs it could be that your optical drive is broken and not working correctly. To install a new optical drive, follow the optimal drive replacement guide.

  • Check the brightness level on the laptop. This can be a key that is pressed on the keyboard or can be done via the control panel.

  • there may be a connection problem between your screen and the computer. Please refer to the screen replacement guide.

-Try uninstalling the current keyboard driver and reboot your laptop( the laptop will uninstall automatically):

•On the Start screen type “Device Manager.

•Select Device Manager from search returns.

•Select Keyboards and right-click on laptop keyboard. Select Uninstall.

•After the driver uninstalls, reboot your computer.

-Try performing a system restore to a date before the issue occurred.