Difficulty

Moderate

Steps

11

Time Required

                          20 minutes            

Sections

3

  • TomTom GO 500 Opening the Device
  • 5 steps
  • Motherboard
  • 4 steps
  • Battery
  • 2 steps

Flags

0

  • BackTomTom GO 500

  • Full Screen

  • Options

  • History

  • Save to Favorites

  • Download PDF

  • Edit

  • Translate

  • Get Shareable Link

  • Embed This Guide

  • Notify Me of Changes

  • Stop Notifications

Introduction

What you need

Step 1

              TomTom GO 500 Opening the Device               
  • Unscrew the two 3mm screws at the base of the device using the Torx T5 screwdriver.

Unscrew the two 3mm screws at the base of the device using the Torx T5 screwdriver.

1024

Step 2

  • Using the plastic opening tools, insert one opening tool into the gap between the screen casing and the motherboard casing. Then insert the other tool into one of the adjacent sides and slide it around the top.
  • There are 14 latches that need to be undone.
  • The latches break easily during the opening process so we recommend purchasing a new screen casing if they break.

Using the plastic opening tools, insert one opening tool into the gap between the screen casing and the motherboard casing. Then insert the other tool into one of the adjacent sides and slide it around the top.

There are 14 latches that need to be undone.

The latches break easily during the opening process so we recommend purchasing a new screen casing if they break.

Step 3

  • With the screen casing unlatched, locate the right side where the two connectors are.

With the screen casing unlatched, locate the right side where the two connectors are.

Step 4

  • Unlatch the connectors using the plastic opening tool.
  • The orange rectangular connector may have come off in the process of removing the screen casing.

Unlatch the connectors using the plastic opening tool.

The orange rectangular connector may have come off in the process of removing the screen casing.

Step 5

  • Separate the screen casing from the motherboard casing.

Separate the screen casing from the motherboard casing.

Step 6

              Motherboard               
  • Unscrew the five 4mm screws using the Phillips #0 screwdriver.

Unscrew the five 4mm screws using the Phillips #0 screwdriver.

Step 7

  • Unplug the connector shown near the center of the motherboard using the tweezers.

Unplug the connector shown near the center of the motherboard using the tweezers.

Step 8

  • Unplug the second connector using the plastic opening tool.

Unplug the second connector using the plastic opening tool.

Step 9

  • Remove the motherboard from the casing.

Remove the motherboard from the casing.

Step 10

              Battery               
  • After opening the device and removing the motherboard, you will see the battery attached to the frame.

After opening the device and removing the motherboard, you will see the battery attached to the frame.

Step 11

  • Use the plastic opening tools on both sides of the battery to carefully pry it off of the frame.
  • The battery attaches to the frame with double-sided tape so this should be fairly easy to remove.
  • In this image, a smaller plastic tool was used on the left side while a larger one was used on the right side.

Use the plastic opening tools on both sides of the battery to carefully pry it off of the frame.

The battery attaches to the frame with double-sided tape so this should be fairly easy to remove.

In this image, a smaller plastic tool was used on the left side while a larger one was used on the right side.

To reassemble your device, follow these instructions in reverse order.

Cancel: I did not complete this guide.

                                                                                      14 other people completed this guide.                                             

Author

                                      with 3 other contributors 

                    Oriana Hone                     

Member since: 09/22/2016

273 Reputation

                                      1 Guide authored                  



                       Badges:
                       7







                                                        +4 more badges                           

Team

                       UC Davis, Team 2-5, Oliver Fall 2016                        

                                                  Member of UC Davis, Team 2-5, Oliver Fall 2016 



                    UCD-OLIVER-F16S2G5                     


                                            5 Members                     


                                            9 Guides authored                     

Mike Jones - Nov 25, 2021

Reply

Very effective guide, easy to follow and good images too, thank you Mike

Alan - Jan 22, 2022

Reply

Most difficult part was opening the case, seemed to work best with the opening tool ends pointed down (screen up), levered the latches best.

Reassembling, the larger of the two connections that attach the screen to the motherboard case was fiddly to line up, it requires a bit of care and patience.

Thanks for these instructions.

vjrott - Aug 19, 2022

Reply

Danke, Oriana Hone (und 3 anderen Mitwirkenden), gute Anleitung.

Und ja, wie vorgewarnt, 4 der Plastik-Verriegelungen brachen leicht während des Öffnungsvorgangs. Jetzt muss ich wohl ein neues Bildschirmgehäuse finden… Oder genügen die verbleibenden 10?

Thanks, Oriana Hone (and 3 other contributors), good guide. Used it for GO 5000.

And yes, as forewarned, 4 of the plastic latches broke easily during the opening process. Now I guess I’ll have to find a new screen casing… Or will the remaining suffice?

Ron Tyler - Oct 26, 2022

Reply

tip top - alles bestens erklärt. Geduld haben, vorsichtig sein,

Ich hatte den neuen Akku zusammen mit einem Set Spezialwerkzeug online bestellt; damit ging es wirklich super.