Student-Contributed Wiki
An awesome team of students from our education program made this wiki.
Phone charges slowly or does not charge at all.
Check your charger to make sure that your charger is functioning properly. If the charger is not functioning then you will have to buy a new one.
The battery may be running close to the end of its life cycle and needs to be replaced. The battery replacement guide can be found here.
Phone does not produce sound or sound is weak.
If your headphones are not producing sound when you put them into your phones headphone jack then the headphone jack will need to be replaced. The headphone jack replacement guide can be found here.
If sound is not coming out of your phone then the speakers in the phone are no longer working and will need to be replaced. The Speaker replacement guide can be found here.
Phone screen is having issues including cracks, nothing displayed, and not responding to your touch.
If your touch screen does not respond then the touch screen sensors are not working and need to be replaced. The touch screen replacement guide can be found here.
If your screen has a crack or is completely shattered then the front screen will need to be replaced. The screen replacement guide can be found here.
If the screen remains blank after turning on the phone then there is a problem with the motherboard. The motherboard replacement guide can be found here.
Your camera shows up scratched or everything shows up black.
If your camera’s lens is cracked or is not working, you will have to replace the camera module. The camera replacement guide can be found here
