Sony Dualsense Controller Microphone Replacement Repair Guide

Difficulty

Moderate

Steps

Time Required

                          45 minutes - 1 hour

Sections

Middle Trim
5 steps
L1 and R1 Buttons
2 steps
Rear Case
4 steps
Battery
2 steps
Motherboard Removal
10 steps
Speaker
1 step
Microphone
2 steps

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Introduction

Note: This guide is for DualSense controllers with an FCC ID ending in 1. Check the back of your controller to verify your model. If yours ends in A, there will be differences in the internal design, but you can still use this guide.

What you need

Step 1

              Unclip the right end of the middle trim

Disconnect and power down your controller before you begin.
Insert an opening pick underneath the middle trim at the bottom-right corner of the controller to release the clips securing it to the case.

Disconnect and power down your controller before you begin.

Insert an opening pick underneath the middle trim at the bottom-right corner of the controller to release the clips securing it to the case.

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Step 2

              Unclip the lower-right edge of the middle trim

Slide the opening pick along the lower-right edge of the middle trim to release the clips securing it to the case.

Slide the opening pick along the lower-right edge of the middle trim to release the clips securing it to the case.

Step 3

              Unclip the left end of the middle trim

Insert an opening pick underneath the middle trim at the bottom-left corner of the controller to release the clips securing it to the case.

Insert an opening pick underneath the middle trim at the bottom-left corner of the controller to release the clips securing it to the case.

Step 4

              Unclip the lower-left edge of the middle trim

Slide the opening pick along the lower-left edge of the middle trim to release the clips securing it to the case.

Slide the opening pick along the lower-left edge of the middle trim to release the clips securing it to the case.

Step 5

              Remove the middle trim

Use your fingers to lift up the bottom edge of the middle trim to release the remaining clips.
Lift the middle trim over the joysticks to remove it.

Use your fingers to lift up the bottom edge of the middle trim to release the remaining clips.

Lift the middle trim over the joysticks to remove it.

Step 6

              Remove the L1 button

Insert the flat end of a spudger into the gap above the L1 button.
Cover the button with your thumb to prevent it from ejecting across the room.
Pry upward to remove the L1 button.

Insert the flat end of a spudger into the gap above the L1 button.

Cover the button with your thumb to prevent it from ejecting across the room.

Pry upward to remove the L1 button.

Step 7

              Remove the R1 button

Insert the flat end of a spudger into the gap above the R1 button.
Cover the button with your thumb to prevent it from ejecting across the room.
Pry upward to remove the R1 button.

Insert the flat end of a spudger into the gap above the R1 button.

Pry upward to remove the R1 button.

Step 8

              Remove the rear case

Use a Phillips screwdriver to remove the two 6.4 mm screws securing the bottom corners of the lower case.

Use a Phillips screwdriver to remove the two 6.4 mm screws securing the bottom corners of the lower case.

Step 9

Use a Phillips screwdriver to remove the two 6.4 mm screws behind the L1 and R1 buttons.

Use a Phillips screwdriver to remove the two 6.4 mm screws behind the L1 and R1 buttons.

Step 10

Use the pointed edge of a spudger to unclip the two clips on either side of the headset jack.

Use the pointed edge of a spudger to unclip the two clips on either side of the headset jack.

Step 11

Remove the rear case.

Remove the rear case.

Step 12

              Disconnect the battery

Use a pair of tweezers or your fingers to disconnect the battery from the motherboard.
Grip the connector, not the wires, when disconnecting.

Use a pair of tweezers or your fingers to disconnect the battery from the motherboard.

Grip the connector, not the wires, when disconnecting.

Step 13

              Remove the battery

Lift the battery straight out of the battery bracket.

Lift the battery straight out of the battery bracket.

Step 14

              Remove the lower microphone

Grab the lower microphone ribbon cable pull tab with your fingers or a pair of tweezers and disconnect it from the motherboard.

Grab the lower microphone ribbon cable pull tab with your fingers or a pair of tweezers and disconnect it from the motherboard.

Step 15

              Remove the battery bracket

Use a Phillips screwdriver to remove the 6.4 mm screw securing the battery bracket.

Use a Phillips screwdriver to remove the 6.4 mm screw securing the battery bracket.

Step 16

Lift the battery bracket out of the motherboard.

Lift the battery bracket out of the motherboard.

Step 17

              Disconnect the right trigger assembly

Grip the right trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers and pull up to disconnect it from the motherboard.
Do not completely remove the ribbon cable yet.

Grip the right trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers and pull up to disconnect it from the motherboard.

Do not completely remove the ribbon cable yet.

Step 18

Grip the right trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers, and pull up to disconnect it from the trigger assembly.
Remove the ribbon cable.

Grip the right trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers, and pull up to disconnect it from the trigger assembly.

Remove the ribbon cable.

Step 19

              Disconnect the left trigger assembly

Grip the left trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers and pull up to disconnect it from the motherboard.
Do not completely remove the ribbon cable yet.

Grip the left trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers and pull up to disconnect it from the motherboard.

Step 20

Grip the left trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers, and pull up to disconnect it from the trigger assembly.
Remove the ribbon cable.

Grip the left trigger assembly ribbon cable pull tab with a pair of tweezers or your fingers, and pull up to disconnect it from the trigger assembly.

Step 21

              Disconnect the upper microphone

Use a pair of tweezers or your fingers to grip the upper microphone ribbon cable pull tab, and pull up to disconnect it from the motherboard.

Use a pair of tweezers or your fingers to grip the upper microphone ribbon cable pull tab, and pull up to disconnect it from the motherboard.

Step 22

              Disconnect the touchpad

Use a pair of tweezers or your fingers to grip the touchpad ribbon cable pull tab, and pull it straight out of the motherboard connector.

Use a pair of tweezers or your fingers to grip the touchpad ribbon cable pull tab, and pull it straight out of the motherboard connector.

Step 23

              Lift out the motherboard

Carefully guide the joysticks through the front case and lift the motherboard out.
Do not completely remove the motherboard. There are four soldered wires tethering the motherboard to the vibrator motors.

Carefully guide the joysticks through the front case and lift the motherboard out.

Do not completely remove the motherboard. There are four soldered wires tethering the motherboard to the vibrator motors.

Step 24

              Remove the speaker

Use a pair of tweezers or your fingers to remove the speaker from the controller midframe.
Be sure to reinstall the speaker in the correct orientation with the foam pad on the left side and the gold contact points on the right.

Use a pair of tweezers or your fingers to remove the speaker from the controller midframe.

Be sure to reinstall the speaker in the correct orientation with the foam pad on the left side and the gold contact points on the right.

Step 25

              Flip over the controller

Carefully flip over the controller and motherboard.

Carefully flip over the controller and motherboard.

Step 26

              Remove the upper microphone

Use a pair of tweezers or your fingers to remove the upper microphone from the front case.
Feed the microphone ribbon cable out carefully, the pull tab may catch on the front case.

Use a pair of tweezers or your fingers to remove the upper microphone from the front case.

Feed the microphone ribbon cable out carefully, the pull tab may catch on the front case.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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